GROCERY DELIVERY SOFTWARE

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How Urban Grocery Works

About Ordering

• Order by 9 p.m. the day before delivery is desired.

• For customers who have ordered at least once before, you can use your
  Custom Order Form. Your ID number appears on your invoice.  Use the "Show or Hide Items" box at the top to show which items are already selected, or use the "Set quantities to Zero" button to clear all quantities.
  Enter the quantities of all items that you want to receive on this order. Use the select box at the bottom of the form to add new items to the form.
  When finished, click the "Save Changes/Add Items" button, and then "Check out Now" button.
  The order will be delivered to the address that you have on file with Urban Grocery.

• If this is your first order, click Shop Now.  Click on "select items" to browse the aisles and search for items. Click 'select" to choose the item that you want, then enter the quantity desired and Click "Add item to cart or update". Repeat this process until you have selected all desired items.
  When you are finished shopping, select "Check Out".
  On the check out page, fill in each section, and submit the information by clicking each of the four buttons, one by one (or three buttons for cash orders).

• The groceries will be delivered to your door, and to your kitchen counter, if desired.  You must be at home to receive delivery, unless you or your building management provide a key, or unless you specify delivery to your porch or other designated spot. 

• After you have ordered once, you canuse your Custom Order Form (see above) to select items that you have already ordered.  You can also add new items and sale items to your order.
  

Selection of Items

Urban Grocery shops at Magruder's.   We personally pick out the freshest items available.

Delivery Area

Click here to view available delivery areas.

Cost of Service

Snow Policy:  In case of snow, Urban Grocery may suspend any discount program and may charge a delivery surcharge per delivery. 

For weighed items that are pre-priced by the store, such as weighed meat and gourmet cheeses, we add 10 % to the labeled price.  For Flowers, which are pre-priced, we add 10 % to the marked price.  Urban Grocery prices are based on actual store prices and were current when the price was last checked.  However prices change frequently, and the actual item price may be different than the web price, except for sale items, which are priced as marked.  We do not charge your credit card until after the order is delivered.

Minimum Order

The minimum order is $40.  If we accept orders less than the $40 minimum, we will charge $4.00 extra for delivery or the difference between $40.00 and the amount of the order, not including the delivery fee, whichever is less.

Benefits of using Urban Grocery

1. Order by telephone, fax, or the internet at www.urbangrocery.com .
2. Pay by cash, check (existing customers only), or credit card.
3. Friendly Personalized service by Neighborhood Associates
4. You are helping our community.  Urban Grocery donates time and money to help empower youth to remain abstinent from drugs, alcohol, tobacco, and sex before marriage through its support of ULTRA Teen Choice, a nonprofit tax exempt organization.
5. Spend more time doing things that you really enjoy.
6. Choose from over 7400 products listings.
7. Save money with weekly specials!
8. Delivery right to your kitchen counter;  no lugging, no hassle.
9. We deliver only the freshest produce and meats plus quality grocery items, guaranteed.
10. Save money by not impulse shopping.
11. Save on automobile or other travel expense (no driving to the store).
12. Shop anytime at www.urbangrocery.com
13. Reorder easily using your own custom order form.

General Policies

Tipping for exceptional service is appreciated, but is not required or expected.

Item Selection:  If you do not see an item that you desire, we will be glad to get it if it is available at Magruder's.